FAQs

Are dogs allowed on the course?

Only guide dogs are permitted on the course.

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Are there any discounted ticket options?

Yes, the Concession (discounted) tickets are offered to: - 17-18 year olds - Students, on production of a student ID card or Young Scot Card - Senior Citizens 60 years and older - Disabled - Armed Forces Personnel on production of an Armed Forces ID card.  

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Can a taxi drop me off?

A taxi drop-off / pick-up point will be operating in the Park & Ride North Arrivals Terminal throughout the tournament week (Monday 9th to Sunday 15th September inclusive). Operational times will be as follows: Monday 7am-6pm Tuesday 7am - 7pm Wednesday 7am - 6pm Thursday 7am - 8pm Friday 6am - 8pm Saturday 6am - 8pm Sunday 8am - 8pm For local registered taxis, please follow local directional signage to the North Arrivals Terminal.

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Can I bring my camera?

The use of cameras is prohibited on competition days unless accompanied by the correct accreditation. Phone cameras can be used on-course however, these will need to be on silent mode with the flash disabled.

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Can I bring my mobile phone?

Mobile phones are permitted on the course; however, they must be on silent mode.

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Can I bring my own food and drink?

You can bring your own food and drink however alcohol is prohibited.

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Can I bring my own mobility scooter to the event?

Yes, you can, we just ask that you sign a disclaimer before using the mobility scooter around the course. This can be obtained nearer the time by emailing access@solheimcup2019.com.

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Can I buy tickets on the door?

Yes, there will be tickets available for purchase on the door. However, tickets will be at an increased priced to the ones available online at the moment.

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Can I park my minibus?

Yes, you can park your minibus, however you must register your vehicle. Please e-mail stephen.alexander@img.com to register with the days you intend.

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Can I park my motor home anywhere?

No, we do not allow motor homes anywhere on site.

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Can I reserve a seat in the grandstand?

No, seats are not available for reservation in the grandstand and they are offered on a first come first served basis.

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Can private buses drop off and pick up passengers on site?

Yes, you will be able to drop off and pick up passengers in one of the Park & Ride terminals at Gleneagles, but you must register your vehicle beforehand. Please email stephen.alexander@img.com to register your proposed days and timings. Parking private coaches on site during the day will not be possible.

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Do I need to purchase a ticket for my child?

Tickets for children (16 and under) are free when accompanied by an adult, however you are required to apply for a ticket online here

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Do I need to reserve a mobility scooter / wheelchair?

Yes, to help you navigate the course mobility scooters and manual wheelchairs are available to book courtesy of the Scottish Government through Event Mobility. To make a booking please go to the Event Mobility website.

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Does it matter if my name appears on all the tickets I have purchased?

No, all tickets purchased will bear the name of the person who purchased the tickets. Each ticket will have a unique identification to prevent counterfeiting or double use.

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How do I find out what the different ticket categories relate to?

At the end of each ticket category please click on the icon and an information box will appear.

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How do I follow live scoring?

Live scoring will be available on the website, clearly linked from the homepage. If you save the live scoring page to your home screen on your mobile, it will appear as an app and take you straight to the all-important updates.

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I am planning to move house/change my e-mail address between now and the Solheim Cup, how do I ensure I will receive my tickets?

No problem, please e-mail Info@Solheimcup2019.com outlining your ticket booking reference, your old details and your new details and we will ensure this information is changed.

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Is free parking available?

There will be two free Park & Ride facilities in operation.   If you are travelling from the south or west please follow signs for: Castle View Park & Ride, Stirling.   If you are travelling from the north please follow signs for: St Johnston Football Club, McDiarmid Park, Crieff Road, Perth. Please make sure that you follow the AA Solheim Cup road signs on the approach to each of the Park & Ride sites. These routes have been designed in association with Transport Scotland to make your journey and parking as efficient as possible. You do not need to book either Park & Ride in advance.

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Is it possible to purchase priority parking?

Yes, priority parking is available. Please find details here to see the different parking options."

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Is there a disabled parking facility?

Yes, all blue badges holders will be able to park in Car Park 3A. This is the closest car park to the venue. Please note that Car Park 3A is a grass field. There will be a level path there is a designated disabled parking facility. Please contact access@solheimcup2019.com for a parking permit.

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Is there a merchandise shop?

Yes, The 2019 Solheim Cup Shop will be located in the heart of the Spectator Village, offering something for everyone and brands including PING, Abacus, Polo Ralph Lauren and JoFit.  The shop will be open from 08.00-18.00 Monday to Thursday, and from 07.00-20.00 Friday to Sunday. We offer an extensive range of products through our Hospitality Gifting Service. For more information contact solheimcupshop2019@img.com. The 2019 Solheim Cup Shop is hiring for the positions of Retail Assistant and Retail Supervisor to work from Monday 9th to Sunday 15th September. Click here for more information. 

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What am I not allowed to bring?

For the full list of restricted and prohibited items, please click HERE

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What are the opening/closing times?

The site will open and close at the following times: Mon 9th: 7am - 6pm Tues 10th: 7am - 7pm Weds 11th: 7am - 6pm Thurs 12th: 7am - 8pm Fri 13th: 6am - 8pm Sat 14th: 6am - 8pm Sun 15th: 8am - 8pm  

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What is available for people with a disability?

We have worked very hard to ensure the 2019 Solheim Cup is the most accessible golf event to date. Please view our accessibility page for full details. If you have any questions, please email access@solheimcup2019.com.

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What is offered with a PING Pavilion ticket?

A ticket to the PING Pavilion offers an upgraded Solheim Cup experience. The PING Pavilion ticket holder will gain access to the PING Pavilion, a covered structure with comfortable seating, entertainment, large TV Screens, dining areas, upgraded toilets and the facility to buy food and drinks on a cash basis. To find out more and purchase your PING Pavilion ticket please visit here. PING Pavilion tickets are valid Thursday through Sunday.

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What is the bag policy?

All bags larger than A4 size are subject to searches upon entry to the course. You will be given a tag for your bag once it has been inspected.

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When are tickets on sale?

Tickets are on sale now and can be purchased from here.

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When will I receive my tickets?

Like most events these days, tickets will be issued as e-tickets so you will not receive physical tickets in the post. You will receive an email with your tickets on the 5th of August 2019. These tickets can then be printed out or shown on your smartphone.

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Will there be access to mobility scooters and wheelchairs on site?

Yes, mobility scooters and wheelchairs will be available to hire.

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